Cancellation & Refund Policy

Eligible refunds require cancellation at least 20 hours before the scheduled pickup time.

To qualify for a refund, the passenger must cancel the reservation 20 hours or more before the confirmed pickup time. Cancellations made less than 20 hours before pickup are not eligible for a refund.

Because YYZ Pearson Taxi reservations are pre-arranged and prepaid, vehicles and drivers are scheduled specifically for each confirmed trip. Once the 20-hour cancellation window has passed, the reservation is considered committed and payment is non-refundable.

Refund Eligibility

• 20 hours or more before pickup: Eligible for a refund.
• Less than 20 hours before pickup: No refund.
• Last-minute bookings: Cancellation terms may apply immediately because of the short notice.
• No-show: No refund.

To cancel a reservation, contact YYZ Pearson Taxi as soon as possible by phone, text, WhatsApp, or email.

Online Reservation >>
Email: yyztaxibooking@gmail.com
Call / Text / WhatsApp:

Please include your name, scheduled pickup date and time, and reservation details when requesting a cancellation.

Refund processing time may depend on the original payment method.